Marketing gaffes
"Gaffe" = a bad mistake that should have been avoided
Marketing gaffes occur when a company "markets" (advertise, sell, promote) a brand without anticipating negative consequences or consumer backlash
Classic marketing gaffes
Chevy Nova
- General Motors promoted the Chevrolet "Nova" without realizing that the name, "Nova" would be understood to Spanish speakers as "no va", or "doesn't go"
- wikipedia calls this story an "urban legend": Chevrolet Chevy II / Nova - Wikipedia
- however, the story came from somewhere, so it was most likely a common joke in Spanish-speaking Nova markets
Honda Prelude
- In 1978, Honda launched a sports sedan
- marketed as an affordable, easy to drive sports car that women could purchaser as well as men
- however, Japanese consumers became wary of the car because it had a distinct positioning of the lever to recline the passenger seat
- located facing the driver (in the middle) rather than the on the outer (by the door),
- consumers in Japan took offense, calling it the skenobu, for "horny knob" because it allowed for the driver to recline the passenger
- the model became unpopular in Japan because of bad publicity about the lever's placement
New Coke
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